Find answers to common questions about TSP Before/After Slider
Install the app directly from the Shopify App Store. Once installed, it will automatically integrate with your theme. You can then access the app dashboard from your Shopify admin panel.
Yes! TSP Before/After Slider works with all Shopify themes. The app uses theme app extensions which integrate seamlessly with any theme, including custom themes.
No coding knowledge is required. The app provides an intuitive interface where you can create and customize sliders using simple drag-and-drop controls.
From the app dashboard, click 'Create New Slider', upload your before and after images, customize the appearance settings, and publish. The slider will automatically appear on your product page.
The app supports JPG, PNG, and WebP formats. For best performance, we recommend using optimized images with a maximum width of 2000px.
Yes! You can assign a single slider to multiple products, or create unique sliders for each product.
We recommend images with a resolution of 1200x1200px or similar aspect ratios. Both before and after images should have the same dimensions for best results.
Yes! You can customize colors, handle style, divider line, label text, position, and animation speed to match your store's branding.
Yes, you can add custom 'Before' and 'After' labels, change their position, colors, and fonts.
Absolutely! All sliders are fully responsive and optimized for mobile, tablet, and desktop devices.
We offer three plans: Free ($0 forever), Pro ($3.99/month or $39.90/year), and Business ($7.99/month or $70.99/year). Both Pro and Business include a 7-day free trial.
Yes! Both Pro and Business plans include a 7-day free trial. You can test all features before being charged. No payment is taken during the trial period.
Yes, you can upgrade or downgrade your plan at any time from the app dashboard or your Shopify billing settings. Changes are prorated automatically.
No. The app is optimized for performance with lazy loading, efficient code, and minimal resource usage. Your store speed will not be affected.
The number of sliders depends on your subscription plan. Check the Shopify App Store listing for specific limits.
Contact our support team at tsp.pricescan@gmail.com. We typically respond within 24-48 hours during business days (Mon-Fri, 9AM-6PM France Time).
For special customization requests, please contact our support team. We're happy to discuss your specific needs.
Email us at tsp.pricescan@gmail.com with 'Bug Report' in the subject line. Please include your shop domain, steps to reproduce, and screenshots if possible.
You can uninstall the app from your Shopify admin → Apps → TSP Before/After Slider → Delete. This will automatically cancel your subscription.
If you're not satisfied with the app, contact us within 14 days of installation to discuss a refund.
Yes, your data will be automatically deleted within 30 days of uninstalling the app, as outlined in our Privacy Policy.
Yes. We implement industry-standard security measures including HTTPS encryption, secure data storage, and proper access controls. See our Privacy Policy for details.
Yes, we are fully GDPR compliant. Visit our GDPR Compliance page for detailed information about your data rights.
We only collect essential data needed to provide the service: shop domain, email, and app usage statistics. We do not collect end-customer data. See our Privacy Policy for full details.
Our support team is here to help!
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